Frequently Ask Questions

  1.   How does cellular backup connection work?
  2.   How do I know my Roqos cellular router connected to cellular network?
  3.   What do different colors on the Roqos Core mean?
  4.   Can I manage Roqos Core from a web browser?
  5.   How do I configure my Roqos Core to work with a Verizon FIOS router?
  6.   How do I set up my Roqos Core?
  7.   How Can I Purchase or Extend my Roqos Service?
  8.   What does the Roqos Service provide?
  9.   How do I boost the WiFi signal in my house?
  10.   Detecting Rogue DHCP Servers
  11.   Why am I seeing my iPhone/iPad multiple times as different devices?
  12.   How can I setup site-to-site VPN?
  13.   How do I connect my Roqos Core to another one?

Topics

  1.   Cellular Features
  2.   Roqos Core
  3.   Datasheets
  4.   Before You Buy
  5.   Getting Started
  6.   Roqos Service
  7.   Network & WiFi
  8.   User Controls
  9.   General Settings
  10.   Cybersecurity
  11.   Troubleshooting
  12.   OpenVPN based Virtual Private Network (VPN)

Contact Support Team

Our support team is here to help. If you are unable to find answers in our support center, please submit your question, and we will get back to you as soon as possible.