Roqos Service provides the following:

• Automatic cybersecurity signature updates
• Automatic user control filter updates
• Automatic country block and DNS filter updates
• Automatic software updates
• Automatic vulnerability updates
• Notifications on network events, and security threats via email and in-app
• Internet activity, cybersecurity & network usage reports
• New Roqos software and service features
• Customer support
• Limited hardware warranty

Roqos Service is optional, as Roqos Cores work without the Roqos Service. However above features will be missed. 

You can use customer portal to purchase annual Roqos Service at https://www.roqos.com/customer-portal/login