Why am I having trouble accessing sites that I know are safe?

The intrusion prevention feature that comes with Roqos subscription constantly analyzes your network traffic by using the latest security signatures. Every once in awhile, it may falsely identify a match against these signatures and block your access to a site you wish to access. In those cases, you can disable intrusion prevention under Cybersecurity section within Roqos Home app.

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Our support team is here to help. If you are unable to find answers in our support center, please submit your question, and we will get back to you as soon as possible.