“Roqos Core Offline” message on the app

This means that your Roqos Core is not connected to the internet. If you have recently changed the network configuration and that resulted in a loss of internet connection, please wait 5 minutes for Roqos Core to automatically revert back to previous settings. If you haven’t changed the network configuration, please reach out to your internet service provider for a possible internet outage.

Contact Support Team

Our support team is here to help. If you are unable to find answers in our support center, please submit your question, and we will get back to you as soon as possible.